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Customer Testimonials of Piazza Volkswagen
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All of the staff was very pleasant, helpful and courteous; especially the gentleman who gave me a ride home when I dropped off the car for service.
Kevin January 31, 2012 (2000 Jetta) |
Sean, my service advisor, was outstanding. He was very knowledgeable, informative, considerate and accommodating to my needs. I will definitely be coming back to Piazza Volkswagen of Ardmore, the next time I need service.
Mike January 30, 2012 (2005 Jetta) |
This group crushes all the bad stereotypes of dealership service. They are more interactive, helpful and responsive than my mechanic and I will never take my car anywhere else again. Thanks!
Sara January 22, 2012 (1998 Beetle) |
The people you have working the counters in the service department are very courteous and helpful. They are nice on the phones too.
Roan January 20, 2012 (2011 Jetta) |
Always an upbeat, good-humored crew that makes the customer feel valued.
Nancy January 19, 2012 (2009 Beetle) |
I came in on a whim and although it was very busy that day, I was able to get my headlight bulb replaced within a matter of minutes and I really appreciated that.
Penni January 13, 2012 (2010 CC) |
The service I received was EXCEPTIONAL. I realized some trouble on the way to work and called for an appointment. The service shop was able to take me after work and I was able to continue with my plans for the weekend. Everyone is always pleasant and when I purchase my next car I want to be able to come to Piazza Volkswagen for service. Thanks for everything.
Patricia January 6, 2012 (2009 Jetta) |
The service I received was EXCEPTIONAL. I realized some trouble on the way to work and called for an appointment. The service shop was able to take me after work and I was able to continue with my plans for the weekend. Everyone is always pleasant and when I purchase my next car I want to be able to come to Piazza Volkswagen for service. Thanks for everything.
Penni December 30, 2011 (2010 CC) |
I came in on a whim and although it was very busy that day I was able to get my headlight bulb replaced within a matter of minutes and I really appreciated that.
Elizabeth January 12, 2012 (2012 Passat) |
My vehicle was inspected, repaired and returned to me in a minimal amount of time. Mr. Sean Gibson and Mr. Vince Paul provided excellent customer service and are very thorough in their communications with the customer. Thank you.
Luis January 9, 2012 (2003 Golf) |
My service consultant, Sean Gibson, was extremely helpful, courteous and friendly. He took the extra time to go over everything with me; as he did our initial first new car check-up. I greatly appreciate every experience that I have had at this Piazza dealership. Everyone is great and I notice that extension to all customers, when I visit the service department. Keep up the good work. I am glad to have purchased my new vehicle from Piazza!! I recommend your dealership all the time!
Elizabeth January 8, 2012 (2011 Jetta) |
I received exceptional service at Piazza Volkswagen. The staff is why I keep coming back. Keep up the excellent work and performance!
Laurence December 29, 2011 (2011 Jetta) |
I’ve been helped on several occasions by Sean Gibson and Vince Paul. Both of these gentlemen have been very helpful and provided great service.
Peter December 16, 2011 (2002 Jetta) |
The quality of customer service at Piazza is very good. What will keep me coming back as my 2001 Jetta gets into old age is the service department’s honestly about what really needs to be worked on. Service visits can be extremely expensive and their ability to say that something can wait to be replaced or upgraded, rather than added to the bill right now, builds my trust and keeps me from looking elsewhere for service.
Paul December 12, 2011 (2001 Jetta) |
I actually took my car to another VW dealer in times past and I was very disappointed with their service department. Piazza VW has done a great job and we are extremely satisfied. Merry Christmas.
Amber December 10, 2011 (2004 Passat) |
Sean Gibson is a true asset to your dealership. Getting professional service on my car is something I have come to expect when visiting Volkswagen dealerships – and in this regard, Piazza Volkswagen met me expectations. My car was fixed and returned to me in a timely fashion. But what was unusual, and what blew me away as a customer, was Sean’s kindness, empathy for my emergency car situation and willingness to help me out. Sean (and the rest of the service staff – particularly Bao) turned what was going to be a disastrous Saturday with my family into a very successful weekend with my parents.
Heather December 10, 2011 (2009 Jetta) |
As always, it was a pleasurable service visit. I had a same day appointment and the whole service took an hour. Keep up the good work!
Tim December 8, 2011 (2007 Jetta) |
Your service department did an amazing job all around. From the moment I walked in no wait time, loaner available immediately, explained everything clearly, pick-up quick and painless! They even left my seat the way I left it. I know this isn't so important, but it's nice when I can just jump in and go! Also, they recommended blade change for the wipers and this morning during the morning mist, I truly appreciated the recommendation.
Pilar November 28, 2011 (2006 Jetta) |
I have been taking my cars for service at Piazza Volkswagen for over 5 years now and the experience is always exceptional. In this instance, I needed to have a nail removed from my tire in a short amount of time and they were able to fit me in the next day for a longer service I needed.
Seth November 23, 2011 (2009 Tiguan) |
Sean Gibson is a really good representative of your brand.
Lori November 22, 2011 (2011 Golf) |
Vince Paul is really great … he made me feel like he was very concerned about my problem!
Carolina November 17, 2011 (2003 Passat) |
I am new to the Piazza service department. I was very, very impressed with my service. Lenny had a loaner car ready for me when I arrived and I was quickly off to my meeting. My car was serviced efficiently and pick-up was as quick as drop-off. The service was a breeze! Thank you.
Lisa November 16, 2011 (2010 New Beetle) |
I am always pleased with my service experiences at Piazza Volkswagen of Ardmore. I truly enjoy the scheduled maintenance – I just call to make an appointment at the date/mileage noted on the sticker on my windshield or when prompted by my multifunctional display. I’m always able to get an appointment on the date I ask for. The prices for service at Piazza Volkswagen are also very competitive and I would never bring my car anywhere else for service.
Lauren November 12, 2011 (2007 Jetta) |
I am from New Jersey and I wish that they were half as good as the one in Ardmore, PA!! They have restored my faith in Volkswagen. Piazza Volkswagen is the best!!
Martin November 4, 2011 (2008 GTI) |
Lenny, Sean and Vince are great service managers. As a single woman it is so nice to know there are well knowledgeable and honest men, watching over the safety of my vehicle. Each and every one of my experiences with the service department have been good. I am looking forward to my next service visit.
Melissa November 2, 2011 (2009 Jetta) |
I had a great experience at Piazza Volkswagen of Ardmore. The salesman, Charles Firestone, was excellent in terms of knowledge and honest. I knew what I wanted and test drove me car on Saturday. The following Tuesday, I bought the car. It was the best dealership experience ever! (and my father spent his whole life at a dealership so I’ve been to several). I didn’t even have to negotiate the price. The price was better than I had expected to be offered as soon as I sat down and I qualified for 1.9% financing. It doesn’t get better than that! I signed the paperwork in 5 minutes and was out of there. I scheduled the pickup and did the paperwork in the dealership the following weekend. I had a massive migraine, so I was not in any mood to speak to anyone. Andrea, who was taking care of the paperwork, spoke softly and warned me when the printer was going to blast off. I was sooo grateful! I wasn’t sure about the extended warranty and asked for some time to think about it. Andrea was great and told me to email her. I did that Monday. She sent a driver with the new paperwork so I didn’t have to leave work. I also had a problem with the Sirius satellite … Charles called them and took care of it immediately. I couldn’t say anything bad about my experience. It was excellent! I love my new TDI too!
Fitz November 1, 2011 (TDI) |
The service and parts department employees were very welcoming and helpful.
Kiley November 1, 2011 (2009 Tiguan) |
I was surprised and pleased that the repairs were completed so promptly, even without an appointment.
Carl October 26, 2011 (1999 Golf) |
While I was prepared to travel to several VW dealerships in the Philadelphia area, Piazza Volkswagen of Ardmore was actually the first and only dealership I visited before making a purchase. To some extent this was dictated by the immediate model/trim availability. However, I also felt that the quality of my actual sales experience and the price quote at Piazza was unlikely to be surpassed or even matched by the competition. My overall experience was in excellent agreement with published customer on-line reviews. Thank you very much!
Igor October 20, 2011 (2012 Golf) |
I have been going to Piazza Volkswagen since 2004 - they provide great service and great support.
Peter October 27, 2011 (2004 Passat) |
All the folks at Piazza are friendly and considerate. They treat me like family and even though Piazza is a 2 hour drive, I cannot imagine dealing any where else. They go out of their way to make sure I am happy when I leave and comfortable while I am there. I highly recommend Piazza for both sales and service.
Donna October 26, 2011 (2011 Golf) |
I was very happy with the service at Piazza VW! I usually take my car to the VW dealership in Norristown, but I will be switching over to Piazza. I felt they really cared about me and my car and explained everything in full detail. Thanks for the great service!!
Jennifer October 25, 2011 (2004 Jetta) |
Sean was very helpful and very clear in communicating with me with what needed to be done, he was also good at the time estimate.
Lorenzo October 21, 2011 (2003 Passat) |
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Dear Mr. Kain,
I wanted to formally reach out to you regarding the superb service that I received at Ardmore Volkswagen. As a full time administrator and small business owner, I understand the need for customer satisfaction. A need and benefit that was fully displayed upon my recent visit by your staff that delivered impeccable customer service and superior salesmanship. My assisting sales consultant was Ms. Sue Choi. Sue's warm character and personality was one of the top reasons why I settled on your dealership. My first priority was safety, followed by brand reliability, and a ticket price that would work with my budget. On a hunch I found your website and decided to reach out to an agent via email. I didn't expect a rapid reply since I sent the message after 10PM. However, Sue responded, and kept in contact with me until we met the next day. Upon meeting Sue, my mind was still on the accident and everything that transpired since then, so I was noticeably stressed. Sue politely informed me that she was working with another client, and asked me to wait for her if possible. It was perfectly fine for me because your front receptionist had already greeted me and we struck up a warm conversation. Her lighthearted candor made me smile and kept my mind off my overall anxiety. From the time that Sue and I sat down, discussed the options, and took a test drive, I was more than pleased and relaxed. And although I had secured financing my credit union, Sue was able to get me a lower APR through Volkswagen's banking services. There were moments when Sue was away gathering information so she offered me beverages to keep me comfortable and your staff stayed active with me just the same. Mr. Demain Kelleher greeted me, and asked if I needed anything in Sue's absence which I greatly appreciated. During the next morning I contact Sue, letting her know I was ready to pick up the car later that day, and if it could be ready for delivery. Without a moment's notice, Sue was busy contacting my insurance company and finalizing paperwork with Ms. Andrea Gibson, your business manager. Sue informed me via email that my car was filled with gas and cleaned for me to take home. I did not experience this during my last purchase at the Nissan dealer. The timeliness and attention to detail was genuinely superb. For my time with Ms. Gibson, she was also knowledgeable, congenial, and attentive. Andrea explained my contract guidelines and gave me competitive payment options and appealed to my budget. Once everything was solidified, Demian, Sue, and Andrea individually congratulated me on my purchase. Your skilled staff understands the value of top-tier customer service! I am grateful to have stumbled across your website and truly happy with purchase, and most of all, my customer experience. Thank you for having quality employees who can (and do) deliver!
Tamara October 26,2011 (2009 Jetta) |
They do a good job, with strong customer service, courtesy, etc. Please continue with this, it means a great deal to me as to why I purchased from Piazza and going to go there for service.
October 24, 2011 (2006 Jetta) |
Sean was very helpful and very clear in communicating with me with what needed to be done, and also the time estimate.
Lorenzo October 21, 2011 (2003 Passat) |
Everyone at Piazza Volkswagen did a great job and I have already recommended your dealership to several of my friends
Jeffrey October 11, 2011 (2010 Jetta) |
As always, a quick, efficient and friendly service from Piazza Volkswagen of Ardmore.
Chad October 10, 2011 (2008 R32) |
The staff is very friendly at Piazza Volkswagen. They figured out the problem, replaced my fuse, washed and vacuumed my car. I was very impressed with the entire service.
Janna October 5, 2011 (2011 Jetta) |
Everyone was very helpful and the service only took an hour and twenty minutes for a completed inspection.
Amy October 5, 2011 (1999 Beetle) |
Top notch service received at Piazza Volkswagen of Ardmore from both sales and service departments!
Jody October 3, 2011 (2008 Jetta) |
I just purchased a 2010 Volkswagen CC Sport from Piazza Volkswagen of Ardmore. I was very impressed with the level of service I received from my salesperson, Jonathan R. As a professional sales executive for 18 years it take a lot to wow me. He was professional, courteous, informative and easy going. I never once felt like I was being sold … only helped. When looking for a used vehicle I visited Audi, BMW, Infiniti, Saab dealerships and none offered an shopping experience even close to what Jonathan delivered. Lauren in financing also was great to deal with. Thanks for a terrific shopping experience!
Daniel October 2, 2011 (2010 CC Sport) |
I love the service that I receive from my service representatives. They are professional, polite, friendly, courteous, patient and very helpful. I feel really relaxed while I am waiting for the car to be serviced. Keep up the excellent work!
Patricia September 29, 2011 (2009 Jetta) |
Sean has always communicated and expected costs with me at every step of the process. I am certainly amazed and pleased at the level of customer service I receive at Piazza Volkswagen of Ardmore.
Anna September 16, 2011 (2008 Passat) |
I am now searching for my new Volkswagen. I will continue to deal with Ardmore due to the honest, reliable service that I have received over the past few years. Thank you and each of your mechanics and the people working in the office at Piazza Volkswagen of Ardmore.
Mary, September 14, 2011 (2005 Passat) |
We have been in contact with many VW dealerships, both locally and nationally, to inquire about purchasing a Tiguan. Piazza VW in Ardmore, PA was the only dealership that was professional and knowledgeable. Many of the competing dealerships either didn’t have an answer to our questions, made one up, or promised to get back to us with an answer and never did. Piazza was the only dealership with a consistent “yes, can do” attitude, always with a follow-up email or phone call. The general attitude in the showroom is always friendly, never aggressive, always available for help if that is what one desires. Sometimes car shopping is just browsing process in the beginning; Piazza always room for casual browsing with appropriate staffing waiting in the wings to answer questions. We appreciated the no-nonsense approach to vehicle purchase price; Piazza offers a fair price and eliminates the need for back and forth haggling. Our only experience with service thus far has been for the complimentary 90 day new vehicle service check, which was scheduled easily and done within the estimated time, with a prompt follow-up phone call when the service was finished. Piazza was such a pleasure to work with that we are back to purchase a second vehicle within 60 days of the first transaction!
Pkramer1 September 18, 2011 |
This is the third car my wife and I have purchased from Piazza VW in Ardmore, PA and each time has been a personable and pleasant experience. Our most recent purchase on Saturday, September 17, 2011 was made exceptional by our salesman Jonathan who went beyond his professionalism, knowledge of the car and overall friendliness, was very patient and polite as he worked with my wife and her questions and concerns. Jonathan answered all our questions, sought information from others when he needed to and always made us feel welcomed and his top priority. Thanks to Jonathan and, of course, everyone at Piazza VW – my wife and I happily drove away in a 2012 Jetta.
Debra and Michael September 18, 2011 |
It was a very pleasant experience. Chris Gray was very helpful, professional and prompt with every question that I had. He matched me with the best option that fit my need. All other staff that I came in contact with was very professional and very nice.
Violetmuraru September 17, 2011 |
As someone with a VW Rabbit in center city Philadelphia, Piazza VW is a convenient location for having my car serviced. Beyond the convenient location, the service staff at Piazza is friendly and generally excludes trustworthiness. This is important in the auto service business given the potential for all, but the most savvy customers being swindled. I highly recommend Piazza because of this and their flexibility in scheduling appointments (I always get my first pick). My only gripe is the cost, but I believe the labor rate at any dealership would be comparable.
Sameersoi September 17, 2011 |
I arrived at Piazza VW's service department, without an appointment, because I discovered a screw in one of my back tires. I was alerted by the problem by the dashboard tire pressure monitor light. Sean determined that the correct tire placement tire was in stock and brought the car right in for service. I went across the street for lunch and the work was completed, the car was cleaned by the time I finished lunch. I could not be happier!
Heather September 9, 2011 (2011 Tiguan) |
Alex Mallon was an excellent sales associate! The dealership atmosphere as a whole was extremely welcoming! Piazza is not the type of dealership that pushes you into buying a car or tries to get you into a vehicle you didn't want to buy. They had the car I wanted ready with all the features I had asked for and did not try to force me into any extras. Alex and the dealership worked extremely hard to get me into a car for a great down payment and monthly payment. I was extremely satisfied with the service and honesty from everyone! Not only to they provide great service upon the purchasing but, Alex emailed and called to make sure I was completely happy with the car and to make sure it was running smoothly! Everyone from the time I walked in was very down to earth. I will be buying again in the future!
Nikstar13 August 31, 2011 |
Vince at Piazza Volkswagen of Ardmore was very helpful and I really appreciated his customer service.
Eugenie August 30, 2011 (2011 Tiguan) |
Thank you so much for the free loaner car while my car was being worked on! No other dealership has ever done that for me. I’ve always had to pay for a loaner/rental.
Michelle August 23, 2011 (2004 Jetta) |
Piazza Volkswagen went above and beyond to help me. It was raining very hard and they were very polite and worked very hard.
Kristine August 18, 2011 (2007 Jetta) |
The service team has been very good – We would be pleased to offer a direct testimony to Volkswagen of America regarding our pleasure with the Piazza service team.
James August 12, 2011 (2009 Routan) |
I was very pleased with my VW service this past Wednesday.
Lisa August 17, 2011 (2010 Jetta) |
I love the service at Piazza Volkswagen of Ardmore.
Meg August 16, 2011 (2010 GTI) |
I commend, Sean Gibson, for his excellent customer service and attention to detail.
Carmen August 11, 2011 (2008 Jetta) |
Everything was great, I was in and out quickly. The work was done correctly and everyone could not be friendlier and more accommodating!
Francis August 4, 2011 (2010 Jetta) |
I have been very fortunate in working with the daily frontline service representatives at Piazza Volkswagen. Curly, Mitch and Sean are all very kind and well experienced. I look forward to my visits with these three service representatives; even on days when stress and tension fill their lives. These three service representatives along with Ben and Neil make for a quality representation for Piazza!!
Roslyn August 10, 2011 (2010 Routan) |
Everything was great, I was in and out quickly. The work was done correctly and everyone could not be friendlier and more accommodating!
Francis August 4, 2011 (2010 Jetta) |
My visit to Piazza for the six month service check was truly one which was satisfying. I want to compliment Piazza for having Sean Gibson working for you. He has worked with me in the past, and as always been very professional and pleasant. Sean always explains everything to me; he just has a very nice way about him.
Judith August 3, 2011 (2002 New Beetle) |
Everyone at Piazza Volkswagen is extremely helpful and pleasant.
Denise July 29, 2011 (2011 Jetta) |
All in all, a great experience at Piazza Volkswagen. It’s a long drive for me to get there, but it’s totally worth it.
Marin July 27, 2011 (2006 Jetta) |
Thank you very much, Piazza Volkswagen’s staff is always considerate of my concerns.
Robert July 26, 2011 (2007 GTI) |
I highly recommend Piazza Volkswagen. On every occasion I have had to take my Passat in for service, the work has been completed in a timely and most professional manner. The customer service associates are extremely helpful and polite, always addressing me respectfully, and going the “extra mile” to be sure the work on my car is complete. The mechanics are skilled and meticulous in their workmanship. Never have I had to return to have the same problem worked on again after they first repair it. I have found the dealership to be honest and always exhibiting integrity and thoughtfulness. My car is returned to me with the interior in immaculate condition and the car having been washed and looking new. I have had no regrets for ever taking my car to Piazza Volkswagen for any repairs or warranty work. Again, I highly recommend this dealership to anyone who is looking for quality work, courtesy, and satisfaction in having any repair made to their car.
Caesar July 28, 2011 (Folsom, PA) |
It is the service staff that makes the service exceptional
Varsovia July 26, 2011 (2008 Eos) |
A very smooth process at Piazza VW. The service consultant, Sean Gibson, was very helpful in answering the questions I had.
Margaret July 22, 2011 (2008 R32) |
The service was truly exceptional at Piazza Volkswagen. This is the best dealership we have ever took our car to.
Donato July 21, 2011 (2006 Passat) |
Piazza Volkswagen has friendly, professional and very helpful service!
Yvette July 6, 2011 (2011 Jetta) |
Piazza VW did a great job and the car runs great. I will be back for a window repair soon. Thanks for great service!
David July 6, 2011 (2000 New Beetle) |
I was very pleased with my service consultant, Sean Gibson. He was able to secure a loaner vehicle for me so I wouldn’t have to wait in your lounge. I explained I had many unexpected errands. Instead of rushing me through or bumping off another appointment, his suggestion of a loaner car made me extremely happy. It was truly a win win situation. I love my EOS and better yet I love dealing with your service department!
Gary June 22, 2011 (2010 EOS) |
As usual, a great experience with you guys. I’m extremely happy that I was talked into getting the tire coverage plan when I originally leased the vehicle as it covered the bad tire on the vehicle I’ve had for less than a year now. You guys got the tire within a day and had me driving again. Excellent service, professional as usual, couldn’t be happier. Thanks!
Ryan June 21, 2011 (2011 GTI) |
At Piazza Volkswagen, I am always greeted by name and the staff is always the best. My car was returned perfectly washed and vacuumed, I felt like I was taking delivery again!
Chad June 20, 2011 (2008 R32)) |
I have been a Volkswagen owner for 12 years now. I used to go to another VW dealer, which I will never go back to. The service I received at Piazza is first class.
Hattie June 20, 2011 (2007 Passat)) |
I would like to take a moment to commend and thank Volkswagen corporate for supporting individuals in the customer service division of the company, who are truly dedicated to the real meaning of their title. Neil Berger of Piazza is truly the best, I have been a part of the Volkswagen organization since my first automobile; a 1964 beetle convertible in 1966. I have been a customer of Ardmore VW for many years and have always felt each person there has taken an interest in me as a customer. In fact, I enjoy going out there! It is not the closest dealership to me, but I go there because of the people. I will continue to go there because of the people. I would like to thank Mr. Berger at Ardmore Volkswagen and everyone else who applies the same level of commitment to what they do at Volkswagen, particularly in service, where it is a long term outgoing relationship that is developed.
Tony June 10, 2011 (2007 VW Touareg) |
Piazza squeezed us in the same day. I am glad they did because the car was considered not safe to drive.
Meryl June 9, 2011 (2002 VW Beetle) |
Overall, I had a very positive experience at Piazza Volkswagen of Ardmore.
Doreen June 8, 2011 (2010 Jetta) |
Every time I bring my car in for service, everyone is pleasant and patient. I really appreciate that the service department opens early and closes late; as I work in the city and often need the extra time in the evening.
Patricia June 7, 2011 (2003 VW Jetta) |
I brought the car in to replace a brake light. Piazza Volkswagen did that quickly, but also did a check of the car’s system and washed and vacuumed it. I was amazed!
Anne June 7, 2011 (2010 Jetta) |
Great job – my first experience was terrific! Thank you!
Chris June 6, 2011 (2011 Jetta) |
When my three year lease is up, I will lease another Volkswagen at Piazza Volkswagen of Ardmore. The service and personnel is professional. Last but not least, I love my Volkswagen!
Renee June 3, 2011 (2010 Jetta) |
I’ve only had my 2011 Golf for a little over a month. Something went wrong with my Bluetooth connection. Sean in the service department in Ardmore, PA ordered the part right away and the techs installed it. Extremely courteous and professional staff.
Lori June 2, 2011 (2011 Golf) |
Everyone I interacted with was considerate and helpful. I felt confident in the information I received and the service to my car.
Mary May 24, 2011 (1999 GTI) |
Piazza Volkswagen of Ardmore is the most friendly and cleanest car dealer/repair shop that I have ever had the pleasure of doing business with. It will be my new car dealer and VW repair shop as long as I have a VW.
Woolworth May 28, 2011 (2010 CC) |
Everything about Piazza VW of Ardmore is great! There is a VW dealer 15 minutes closer to my house, but I choose to go to Piazza because they are so wonderful there!
Amy May 23, 2011 (2010 Jetta) |
We live in New York and drive all the way to Piazza Volkswagen to have our service. It is so much better there and much friendlier than the New York service centers.
Rob May 21, 2011 (2008 Jetta) |
I can tell when a company really cares about Customer Service. Piazza Volkswagen is great! I will be coming to Piazza Volkswagen to lease my new Volkswagen (when my VW comes off lease).
William May 16, 2011 (2010 CC) |
Everyone at Piazza Volkswagen was so nice and professional. The service department gave me good input into what I should do next.
Mary May 16, 2011 (2003 Passat) |
I called an hour before my appointment to change it to a later time (my husband had an unexpected dental concern). The staff was very friendly and did not seem to have any problem with my call or time change. Our service was still completed in a timely fashion.
Benji May 11, 2011 (2005 Jetta) |
As always, it is a pleasure doing business with Piazza VW. I had to re-schedule at the last minute. The VW team was very accommodating. I would definitely recommend Piazza VW to friends and family.
Beckwith May 7th, 2011 (2011 GTI) |
The provided service was really comprehensive and, in some aspects, even beyond my expectations. The consultant kept me posted about any progress and work behind my initial scope to be done. He also took into account all my additional concerns that came along the way. Piazza Volkswagen truly has great service
Andrei May 5, 2011 (2002 Passat) |
I don’t think any other dealer can top Piazza Volkswagen of Ardmore!
Ange May 5, 2011 (2010 Tiguan) |
Staff was friendly and helpful. I enjoy coming to Piazza Volkswagen. I am extremely appreciative of the coupons I receive, occasionally.
Tamika May 5, 2011 (2003 Jetta) |
My service consultant was Sean Gibson. He was very courteous and professional. My recent service experience was exceptional. Keep up the great work.
Caleb April 30, 2011 (2004 Passat) |
This was my first time bringing in my new Volkswagen. I will definitely continue to bring my car to Piazza.
Scott April 29, 2011 (2009 Jetta) |
I’ve said it before and I’ll say it again. The customer service team gives me the confidence that all routine as well as small or large tweaks concerning the upkeep of my car are a given. The sales department will benefit when it’s time to get another vehicle. Thanks guys and gals!
Derek April 27, 2011 (2008 Eos) |
Sean Gibson was very professional and courteous. I appreciated that very much.
Cynthia April 25, 2011 (2003 Passat) |
Great place to do business. Piazza Volkswagen of Ardmore is great!
Lawrence April 22, 2011 (2011 CC) |
The staff at Piazza Volkswagen got me in and out, in a reasonable time. They understood I had circumstances and needed a timeframe. The staff did a excellent job … many thanks.
Katrina April 15, 2011 (2010 Tiguan) |
Lenny Stebulis was “exceptional” in his attention, evaluation and resolution of the concerns that my wife and I discussed with him. Our thanks to him for that.
Orville April 14, 2011 (2011 Jetta) |
This is the first time I went to Piazza Volkswagen of Ardmore to get my Passat’s oil change done. I like the service that they provided to me, they really take care of their customers. The staff was really nice and explained everything that I probably need to get done, on my next visit.
Jeffrey April 13, 2011 (2002 Passat) |
The service department staff and management at Piazza Volkswagen are truly outstanding.
Richard April 11, 2011 (2011 Jetta) |
I really enjoyed bringing my car to Piazza Volkswagen for its complimentary check up. Thank you for great customer service.
Eugenie April 9, 2011 (2011 Tiguan) |
Great service, thank you very much!
Dean April 2, 2011 (2004 Beetle) |
Sean Gibson has handled my car several times now and always does a terrific job. The availability of transportation, swiftness of completing work, and information about other things my car needs are great.
Kendra April 1, 2011 (1998 Passat) |
I have always been treated with the utmost courtesy and thoughtfulness. The loaner car was a brand new Jetta – a truly great car. I am a loyal Volkswagen customer as I am crazy about my 2005 Touareg, the best car out of seven cars, I have owned.
Jonathan April 1, 2011 (2005 Touareg) |
I have been going to another Volkswagen dealer for the last few years, but took my car to Piazza Volkswagen for the first time last week. I was much happier with the employees, service, time and pricing. I will be taking my vehicle to your dealership from now on. The other Volkswagen dealer was always too pushy about trying to get me to spend money on other services that weren’t necessary.
Michelle April 1, 2011 (2004 Jetta) |
My service consultant, Sean Gibson, was extremely nice and very helpful in explaining everything.
Fritz March 30, 2011 (2010 Golf) |
Having recently moved to Philadelphia, this was my first visit to your dealership and I was very impressed with the helpful staff and fine service. I felt very welcome and definitely will come back in the future for service. Thanks again.
David March 30, 2011 (2000 Beetle) |
With my busy schedule, I truly appreciated the email updates regarding my service and the issue that was found during the service appointment. In addition, I had left my paperwork in the loaner car, and they were able to secure my documents in your safe for me, until I could come back to the dealership, a few days later to get them. Excellent service, and truly appreciated.
Renee March 30, 2011 (2010 Jetta) |
As always, I am very proud of the service that is provided to my vehicle. I would like to thank you for your kind service and your friendly greeting and the excellent work you provide. In this economy now, it’s a welcoming feeling to leave the auto service with a 25.00 bill. Thanks again for everything and especially Sean, who makes sure that my visit is in good hands.
Carla March 28, 2011 (2008 Jetta) |
I consider Piazza to be the BEST VW service center in the entire city. Not only is the staff and mechanics polite, well versed and do everything they promise. They always manage to go the extra step to make it a pleasure and not a chore.
Sandy March 23, 2011 (2004 Beetle) |
I find all the service staff exceptionally pleasant and helpful whenever I have dealt with them.
Susan March 22, 2011 (2009 Jetta) |
I stopped servicing my car at another Volkswagen dealer because of their extremely poor service and how unpleasant it was to deal with them. Instead, I have transferred all service requirements to Piazza and I've never been sorry. Piazza's service is truly exceptional in all ways.
Joyce March 22, 2011 (2008 Eos) |
I only have used the service area at VW and have yet to be disappointed. The entire process is easy, friendly, not expensive and I feel like I am doing the right thing by taking my cars there. Sean Gibson is great and very nice to work with.
Erika March 21st, 2011 (2008 Jetta) |
The service staff is remarkably courtesy, immediate attention, very welcoming and professional demeanor of all personnel. "Up front" attitude inspired trust - all in all, first class!
Dana March 14, 2011 (2000 Jetta) |
I have always found the service staff to be courteous and friendly. They take the time to answer my questions and explain everything patiently. I will definitely recommend your service department.
Elaine March 17, 2011 (2006 Beetle) |
This was my first visit to the dealership, I thought they were exceptional. Especially compared to the dealership where I used to go, which I was very disappointed in. I am very satisfied in Piazza Volkswagen of Ardmore.
Natalie March 15, 2011 (2007 EOS) |
Piazza VW is a great dealership. I live in NJ and used to go to a local VW dealer. I called around and Piazza VW of Ardmore’s prices were better. Piazza VW’s employees were much more friendly, accommodating, and my overall experience was fantastic compared to the other VW dealer. Piazza VW of Ardmore has a great program, that they offer. I am more than willing to travel out of state because of the exceptional service I received.
Tara March 11, 2011 (2006 Passat) |
I very much appreciated Piazza VW getting me in for service, with such little notice.
Thomas March 10, 2011 (2007 Jetta) |
Thank you Piazza VW for such great service every time.
Anne March 10, 2011 (2011 Jetta) |
I did not have any trouble at all with my recent service at Piazza VW. Making the appointment was simple, as well as dropping my car off and picking it up. The staff was friendly, and willing to go beyond the standard to explain things worked on and any issues that came up.
Zach March 9, 2011 (2009 Jetta) |
I have already recommended Piazza VW to a friend! Thank you very much for the great service.
Varsovia March 8, 2011 (2008 Eos) |
I love the staff at Piazza VW! I always feel appreciated.
Varsovia March 8, 2011 (2008 Eos) |
This was my first service at Piazza, and everything was very good. They explained everything clearly, very accessible and accommodating to my schedule. This visit was better than the other dealer I was using. I will definitely return to Piazza in the future!
Shauna March 5, 2011 (2009 Rabbit) |
Sean and the rest of your service advisors were very professional and willing to assist me. An excellent service team at Piazza VW!
Suubi March 3, 2011(2007 Touareg) |
Sean was very helpful and a pleasure to work with! He was very informative and I look forward to working with him in the future.
Jeffrey March 1, 2011 (2009 Tiguan) |
Everyone at Piazza is extremely friendly and helpful.
Doris February 28, 2011 (2009 Jetta) |
The service team along with Neil and Sean always make it a pleasure to have my cars serviced at Piazza. I have recommended Piazza many times to family and friends. I will buy again from Piazza because of my experience there.
John February 28, 2011 (2009 Eos) |
Neil,
As usual your staff impresses me each and every time I come to your service station. From Sean to the guy that washed and brought my car around. I just wanted you to know that I am thrilled with the service to date and hope for more successful interactions with your dealership.
Patti February 27, 2011 |
From the moment I purchased my car, everyone from my salesman Craig S. to the service department have been very helpful and made me feel proud to own a Volkswagen. You can really tell the that Piazza really cares about their customers.
Mina February 25, 2011 (2009 Passat) |
Another great visit at Piazza VW. Sean was my service advisor and did his job in an exemplary fashion. Thanks.
Martin February 24, 2011 (2006 Jetta) |
This is my first Volkswagen. I am very happy with the car and the service at Piazza VW.
Susan February 23, 2011 (2010 Jetta) |
Keep providing the exceptional services, I love it. Thank you.
Allan February 23, 2011 (2009 GTI)
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Lenny was outstanding. He even took the time to ask me a bit about my business!
Timothy February 21, 2011 (2008 Jetta)
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The staff at Piazza VW are very pleasant. Their staff takes very high pride in their appearance.
Kathleen February 21, 2011 (2010 Beetle) |
They fit me in on the same day, despite a very busy holiday. Outstanding service.
Nicholas February 21, 2011 (2010 GTI) |
The best VW service in the Philadelphia surrounding areas.
Sandy February 19, 2011 (2004 Beetle) |
Every visit I have had with the sales and service departments have been very good. The staff is courteous, knowledgeable, forthright and pleasant to do business with. They clearly take pride in their product and work.
Ann February 18, 2011 (2010 Jetta) |
Piazza VW is a bit further from my home, however, the service is exceptionally better than a closer VW dealer. I will continue to only go to Piazza VW.
Dwayn February 17, 2011 (2007 Eos) |
The service department has always received a stellar rating for their professionalism and the comfort of their waiting area. It’s a pleasure doing business with Piazza Volkswagen in Ardmore.
Renee February 14, 2011 (2002 Passat) |
I didn’t have an appointment, it was very nice of them to take me in right away.
Kirsti February 12, 2011 (2001 Jetta) |
Sean is a very good service representative for your company. He did an excellent job making sure that all work was done satisfactory and explained everything to me. Thank you.
Judith February 11, 2011 (2002 Beetle) |
Nothing but exceptional service by Piazza VW for the last 2 years.
Peter February 10, 2011 (2009 CC) |
The employees at Volkswagen are exceptional. Everyone is busy, but have time to be courteous and listen to your problem. I love having them for my service center.
Barbara February 10, 2011 (2007 Passat) |
The product is excellent, we love the car. The service is extraordinary, enhancing the entire experiment owning this car.
Francine February 9, 2011 (2010 GTI) |
I love the way how your service advisors make the customer feel so special!
Ange February 5, 2011 (2010 Tiguan) |
The service was great. I noticed a problem with the vehicle on my way to work. I called Piazza VW right away and they were able to find a spot in their busy schedule for me, that was very convenient, on the same day. Thank you very much Piazza VW!!
Patricia February 4, 2011 (2009 Jetta) |
It was an excellent service experience.
James February 2, 2011 (2010 Touareg) |
As a new customer with a recently purchased CPO Passat, I was impressed with the ease of scheduling for service. I was also impressed with the engaged and efficient employees at Piazza VW. I look forward to a long term relationship.
Joseph February 1, 2011 (2009 Passat) |
The day of my original appointment was going to be a major snow storm. I called the morning before to see if they can see me that morning sometime – they told me to come right in. I really appreciated that since I really do not drive in the snow!
Nancy January 25, 2011 (2010 Beetle) |
This was one of the best visits I have had thus far at your facility. All the service staff were exceptional, considerate, knowledgeable, and informative regarding both the present condition of my car, the status while being serviced, and the needed services for the next visit. I thank you so very much for everything and hope that the quality of service continues to be exceptional.
Keith January 21st, 2011 (2008 Rabbit) |
The service I received at this dealership is truly out of this world. The guys at the counter are caring and always ready to serve you with a smile. My other vehicle is a BMW and I never get this kind of service. I love these guys, I am even considering getting another VW so that I can trade in my BMW!!
Zie January 12, 2011 (2007 Touareg) |
Sue Choi and Demian Kelleher were terrific. I would not hesitate to come back again to shop when I need a car. I will probably be back in two years or so when the lease on our other car is up. The experience at Piazza VW was unlike any other car buying experience I ever had. No hard sell, no pressure – quite remarkable!
Harry January 3, 2011 (2011 Jetta) |
We loved Sue Choi. She was wonderful in every aspect and made our purchase enjoyable!!
Susan January 3, 2011 (2011 Golf) |
I brought my vehicle in without an appointment (broken windshield wipers). It was fixed quickly, I was treated with courteously.
Jerome December 27, 2010 (2010 EOS) |
Very good and efficient service. I will definitely consult this dealership in the future for any vehicle maintenance.
Kyle December 24, 2010 (1999 Passat) |
The service managers are always friendly and professional. They always answer questions to my satisfaction.
Bob December 20, 2010 (2000 Jetta) |
Sean exceeded my expectations by offering to do a more detailed inspection of my vehicle complaints, besides checking the fluids as requested. When my vehicle was returned in a timely manner my car was vacuumed and clock adjusted to the correct time, something I have been meaning to do. Thank you, Piazza Volkswagen.
Teresa December 15, 2010 (2010 Jetta) |
The front line service representatives as well as mechanics are all good eggs. They accept my teasing and joking while listening carefully to the important details regarding our Routan’s ‘good health’. It is always a pleasure to come to either the dealership or service. Please send my best to Sue Choi and Demian in sales, they are great folks.
Roslyn December 10, 2010 (2010 Routan) |
I needed a combination of repairs and maintenance on my 2004 Passat. The service experience went smoothly from start to finish. I especially appreciated that they noticed when I was dropping off that my state inspection was due shortly, and let me know that they could also take care of this during this service appointment. This was a big help since it is difficult for me to find time for these things. My car was returned in perfect working order and cleaner than it was when I dropped off. Thanks for all your help.
Dan December 8, 2010 (2004 Passat) |
The time that was available was very convenient for me. Thank you for the excellent service visit.
Paul December 8, 2010 (2007 Jetta) |
I happened to have trouble with my battery, which was still under warranty. Piazza VW is close to our home and we always feel welcome and comfortable with your sales and service department.
Barbara December 7, 2010 (2007 Passat) |
The service was excellent, I am happy with the over-all experience, please continue to do and thank you very, very much!
Imedia December 7, 2010 (2008 Jetta) |
I can’t say enough good things about the service at this dealership. They are outstanding! They are knowledgeable, courteous and always there when you need them. I would highly recommend anyone there.
Francine December 4, 2010 (2010 GTI) |
Sean and the rest of the team are great ambassadors for your dealership, both knowledgeable and friendly. I am very happy with my service experience.
Joseph November 26, 2010 (2001 Jetta) |
Piazza Volkswagen of Ardmore has the best service department than any other dealership. Thank you and have a great holiday!
Peter November 20, 2010 (2009 CC) |
Neil Berger, the service manager, was very understanding of my time and I was happy with the service he provided in a timely matter.
Lindsay November 12, 2010 (2007 Jetta) |
This is my first Volkswagen in many years. I would like to let you know what a pleasure it is to work with your Service Associates and the department in general. Receiving my Routan returned washed, vacuumed and repaired/serviced is an experience rarely seen today in our world where service is becoming a forgotten art. Thank you!
Roselyn November 6th, 2010 (2010 Routan) |
Sean, our service consultant for this appointment was GREAT!!!
Jack November 1, 2010 (2003 Jetta) |
Thanks very much for returning my car clean (had been washed). I felt like I was taking delivery of a new car again. Throwing in a little extra meant a lot to me.
Donald October 25, 2010 (2010 Jetta) |
My last service visit was extremely quick! I got there at approximately 9:30am and my service was complete within an hour! That was record time and no long wait.
Cherie October 23, 2010 (2007 Jetta) |
Sean is always very consistent, knowledgeable and efficient. All your guys I interact with are always great. It is a pleasure taking my car to Piazza.
TJ October 22, 2010 (2006 Passat) |
Your employees have been nothing but the best that I have ever had to deal with when my car needed service. They take the time to chit chat with you and your life. Excellent employees. Keep the high standards for your employees and you will always come out a winner.
Eleanor October 14, 2010 (2004 Beetle) |
Everyone was very polite, friendly and informative. When they said your car will be here in a few minutes, it was! They also had my car done, before the time I was told it would be ready. That was a good thing and convenient for me.
Steven October 8, 2010 (2008 Touareg) |
I am so pleased how well I am treated by your dealership. You definitely go beyond just selling a vehicle. Thank you!
Donna October 8, 2010 (2010 EOS) |
In all the years of dealing with car dealerships, service departments and issues pertaining to my vehicles, I feel that all the guys in your service department genuinely care about my needs and are decent, considerate professionals.
Glenn October 6, 2010 (2009 CC) |
They saw me without an appointment. A low tire pressure light came on and it scared me, so I drove right in without an appointment. They treated me like a queen. Sean Gibson had the problem fixed for me and even had me car washed!! Then he took the time to show me how the navigation and other electronic features work. Sean and Jon both seam to take pride in making the customer happy.
Patti October 6, 2010 (2007 Passat) |
Sue was absolutely wonderful to work with and made buying my first car a very smooth experience. I also enjoyed her sense of humor immensely and the fact that she managed to give my fiancé a nickname in the short time she knew both of us. Thanks Sue!
Andrea September 29, 2010 (2010 Golf) |
Craig was great to work with. Very knowledgeable and made the whole process very easy.
Kathleen September 21, 2010 (2011 Tiguan) |
I had a great experience bringing in my car to this dealership. This is wonderful since many of my past experiences at other dealerships were less than satisfactory. I would highly recommend this dealership to anyone I know. Thank you very much!
Michelle D September 20, 2010 (2008 Jetta) |
Friendly and professional service folks all around. I love the free car wash and vacuuming service!
Tamara September 18, 2010 (2010 Jetta) |
Vince Paul was very helpful and got me a loaner car, even though I had not previously reserved one!
Natalie September 14, 2010 (2007 Jetta) |
The service department was prompt with the service and I was on my way in a timely fashion. Overall, I was pleased with my visit. Thank you.
Christine September 13, 2010 (2002 Jetta) |
I am very pleased. No complaints at all.
Thyra September 11, 2010 (2010 CC) |
Sean Gibson handled my problem at your service department. He was helpful, cheerful and got the job done for me. I felt very fortunate to be able to get the work done so quickly.
Margaret September 11, 2010 (2001 Passat)
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I want to thank Bruce, Jamie and Demian because they were all very kind to us and patient considering our situation. We are very grateful!
Marisol September 10, 2010 (2010 Tiguan) |
Always very happy with the service. My daughter also has a Jetta which was in for service a few weeks ago as well. We are well satisfied with our Jettas. Thank you.
Cynthia September 10, 2010 (2006 Jetta)
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To Neil Berger – I came in today for my 10,000 mile check and as usual your staff is the best service department I have ever experienced. Thanks again to Sean Gibson as he is a credit to your fine staff and always very helpful and knowledgeable.
Martin L August 31, 2010 |
My sales consultant, Sue Choi, was so sweet and had a great sense of humor. Throughout my search for a new car, I went to several dealerships where the sales staff were cocky, overbearing and untrustworthy. I knew Sue was different as soon as I met her. She was friendly and cracked fun little jokes that had me laughing throughout the test drive and signing. Throughout the approval and signing, I felt that Sue was invested in my happiness with the car and the sale. Sue made the experience personal. Her warm and pleasant personality won me over, and I was more than happy to give her my business ( which I could not say about almost all of the other sales reps I met during my car search). I was also impressed that Piazza VW of Ardmore honored an online special with no arguments or ploys. Customers always respect a fair deal.
Andrea August 27, 2010 (2011 GTI) |
Very good customer service, Neil Berger was very helpful.
Julien G August 27, 2010 (2005 Touareg) |
We always have a great experience. The facilities are clean are very efficient. There is never any confusion or delay – the service is impeccable and always very helpful. It is very clean and welcoming.
Charles N August 27, 2010 (2002 Jetta) |
I love Piazza VW of Ardmore, because each time I feel like I am home. VW is a tradition in my family, for example, in Mexico, my mother has a Jetta. My older brother, in London has a Passat, and my younger brother has a Golf. Also, my mother’s first car was a yellow 1969 VW Beetle…all of the time we chose VW because it is a great car with and excellent service in the USA, Europe, and Mexico!
Marco M August 27, 2010 (2009 Rabbit) |
Your guys at the counter are terrific. It’s a tough job and they make it look easy. They are great with people and very informative. John Davenport has been especially good in helping me. We love our new VW and you guys make it fun to own. Thanks.
Dan G August 26, 2010 (2009 CC) |
I am always greeted by friendly staff and treated like family when I bring my vehicle in. I can’t imagine going anywhere else for my service. I particularly like the way the technician (George) handles my vehicles needs and does the work quickly and correctly. I have the most utmost faith in his work.
Donna H August 26, 2010 (1999 Jetta) |
When dropping off the car, I explained there was a brake light out and was told it would be replaced under warranty – when picking up the car was told 12 months/12,000 miles and that since the car has 12, 971 was charged almost $20.00 for a brake light. I was told you are very strict about warranty time. This light had been out for some time – I had just not had a chance to get to your dealership – lesson learned. The service desk did honor the emailed coupon which was greatly appreciated. Everyone I spoke with at the service desk was very nice, helpful and a pleasure to deal with. Thank you.
Francis S August 26, 2010 (2010 CC) |
Vince Paul was fabulous. He restored my confidence in the Volkswagen brand, my car, and renewed my faith in dealership service. Give him a high-five when you get a chance!
John R August 25, 2010 (2002 GTI) |
Sue Choi, our salesperson, and her support staff at Piazza Volkswagen of Ardmore were friendly, prompt, efficient and wonderful about selling Volkswagens. In a time when confidences are low due to poor economic times, Sue is positive, laid back and allows her clientele the space to make appropriate decisions with independence and confidence. It is with great pleasure that I recommend and would return to Sue for future purchases.
Roslyn K August 20, 2010 (2010 Routan) |
Vince and the rest of your crew are great! I have a dealership 5 minutes from my house in Turnersville and I choose to come to Ardmore for the kind and professional service you guys provide. It is all about how we are treated!!!
Manuel C August 13, 2010 (2010 Jetta) |
Vincent Paul, my advisor, is one of the main reasons that I consistently come to your dealership for service. He is an outstanding advisor and should receive a commendation for his job performance.
Alan Z August 12, 2010 (2006 Jetta) |
This was my first vehicle purchase at a true dealership and the process went incredibly smooth. My sales consultant Danit did an excellent job in all aspects of her job and I am very satisfied with my new GTI. Thanks for making the car buying process smooth!
Ryan D. August 11, 2010 (2011 GTI) |
This was my first vehicle purchase at a true dealership and the process went incredibly smooth. My sales consultant Danit did an excellent job in all aspects of her job and I am very satisfied with my new GTI. Thanks for making the car buying process smooth!
Ryan D. August 11, 2010 (2011 GTI) |
Thank you so much for fixing and returning my car quickly!
Robert & Lorri M August 11, 2010 (2003 Beetle) |
Demian - Just wanted you to know I was completely satisfied with my transaction. Bruce Mehlman was terrific and so were you. Thank you for helping me with my purchase of the 2009 Jetta. I love it.
Janet C August 10, 2010 (2009 Jetta) |
Bruce and Demian were the two gentlemen who dealt with through the sales process. They are both great guys and would be happy to deal with again in the future.
Megan S August 7, 2010 (2011 GTI) |
Bruce Mehlman was terrific. I can't thank him enough.
Gary C August 5, 2010 (2009 Jetta) |
John Davenport was professional, friendly and helpful.
Mary H August 4, 2010 (2008 Passat) |
Sean Gibson is a top notch service consultant whom I feel is committed to excellence in customer relations.
Paul M July 31, 2010 (2006 Passat) |
Great service! Great experience! Sean Gibson was extremely helpful - great to work with!
Barry L July 30, 2010 (2003 Jetta) |
The entire service team, including cashier, are top-notch with every visit. The new waiting area is great and very conductive to getting work done while waiting for car to be serviced.
Edward W July 29, 2010 (2006 Passat) |
Kevin Chan was an excellent salesperson! Explained everything and was very professional!
Jeffrey B July 22, 2010 (2010 Tiguan) |
Everyone at Piazza VW made the car-buying experience a real pleasure. The salesman, Mr. Kevin Chan was excellent.
Berchard S July 15, 2010 (2010 Touareg) |
I just wanted to emphasize how I was so well taken care of with my experience at Piazza VW of Ardmore on July 12. Sean Gibson was my service advisor and I just want to compliment him for all his wonderful efforts on my behalf…he was just terrific. Thank you.
Judith L July 12, 2010 (2002 Beetle) |
We’re very pleased with our purchase. We looked at and test drove 4 TDI’s. All of the dealerships were pleasant. Your dealership gave us the best vehicle for the money. That’s what made the sale. Thank you.
Jeff S July 5, 2010 (2010 Jetta) |
Craig Starn was very courteous and helpful. The experience at Piazza VW of Ardmore when compared to other dealerships is far superior. I would definitely do business there in the future! Thank you!
Alice C June 30, 2010 (2010 Gulf) |
Although the process took longer than I planned for, in the end I pretty much got exactly the car I was looking for. At least I did not feel that the dealership was forcing me to pick something they had. Most of the time, when someone is looking for a GTI, they are pretty clear about that choice. I do appreciate the loaner car I had over the weekend while I waited for my car to be delivered. That was a big help! Bruce Mehlman did a great job getting me what I wanted. Even when I came in for a test drive, he displayed real interest to show me the car. The final price was reasonable too. It was late when I picked up my car, but that did not prevent Bruce from taking the time to explain the myriad of features. It did not end with just handing over the key! I appreciate his attention and patience. Overall, I am just glad everything is done and finalized.
Sunil A June 28, 2010 (2010 GTI) |
I did have some effort to get timely responses to a few questions, but the sales manager was quite ill during the period when I expected to take delivery of the car. Everyone was most helpful once I had the car. This is the 4th VW lease I have had, and I am very satisfied.
Anne F June 24, 2010 (2010 VW GTI) |
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We also offer specials, and incentives just for on-line customers. When you're ready, we invite you to drop by for a test drive. If you don't know where we are located, please view our business hours and directions to get specific driving instructions. Piazza Volkswagen of Ardmore | Greater Philadelphia Volkswagen Dealer | Home
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